📜 Terms of Service

1. Overview

Sisters Snail Mail Co. is a subscription-based service that delivers monthly themed mail drops featuring art, stickers, and creative goods. These terms apply to all visitors, users, and customers.

2. Subscription & Billing

• By subscribing, you agree to recurring monthly billing. Subscriptions renew automatically on the 10th of each month unless canceled before the 10th.
• If you subscribe on or before the 10th, your first payment will be processed on the upcoming 11th for the next month's drop.
• If you subscribe after the 10th, your first charge will occur on the 11th of the following month.
• You can cancel anytime through your customer portal before your next billing date. No refunds will be issued once a renewal has been processed.

3. Shipping & Delivery

• Orders ship monthly around the 15th of each month. We currently ship within the United States only.
• Shipping is included in the subscription price (standard USPS letter mail). Delivery times may vary based on location and postal service delays.

4. Returns & Refunds

• All sales are final. Due to the nature of our handmade and limited-run items, we do not offer refunds or exchanges.
• If your mail arrives damaged or is missing, please contact us within 7 days of delivery at heysis@sisterssnailmail.com, and we'll make it right.

5. Intellectual Property

• All content included in Sisters Snail Mail Co. is the property of Sisters Snail Mail Co. and its collaborating artists.
• You may not reproduce, distribute, or resell any materials without written permission.

6. Contact

For questions or support, reach out to us at heysis@sisterssnailmail.com

7. Changes

We reserve the right to update these terms at any time. Changes will be posted here.

8. Contact

Questions? Email us at: heysis@sisterssnailmail.com